Melanie has been with Achieve Physical Therapy since the beginning in 2007. Melanie has been in medical office work since 2001. She is trained in coding and billing. She is the welcoming voice on the phone to assist you with scheduling, figuring out your insurance benefits, and answer all your questions. She is the smiling face to greet you at the front desk, guide you through check-in, and help with paperwork and payments. Melanie expertly handles our front office professionally, efficiently, and thoroughly. We couldn't do it without her!